Refund policy

Return & Refund Policy

At ZnZi Tech, we want you to be satisfied with your purchase. If you receive a damaged, defective, incorrect, or incomplete product, please contact us within 3 days of receiving your order.

Eligibility for Return or Replacement

To be eligible, the product must be returned in its original condition, including the original packaging, accessories, manuals, and any other items included with the product.

Products that are physically damaged due to misuse, accidental damage, improper handling, or unauthorized modification may not be eligible for return or replacement.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, please contact us at info@znzitech.com with your order number and clear photos or videos showing the issue.

After reviewing your request, we will provide instructions for return, replacement, or refund where applicable.

Change of Mind

Returns for change of mind are generally not accepted unless specifically stated on the product page.

Refunds

Once a returned product is received and inspected, we will notify you about the status of your refund. If approved, the refund will be processed using an appropriate available payment method. Processing times may vary depending on the payment method.

Shipping Charges

Original delivery charges are generally non-refundable. If the return is due to an incorrect, damaged, or defective product supplied by ZnZi Tech, applicable return delivery costs will be handled by us.

Contact Us

For return, replacement, or refund requests, contact:

Email: info@znzitech.com
Website: znzitech.com