Last updated: September 2026
We stand behind what we sell. If something isn't right, we want to fix it.
You can return most items within 30 days of delivery for a refund or exchange, as long as the product is unused, in its original packaging, and with all accessories included.
Message us at info@znzitech.com or via WhatsApp with your order details and the reason for the return. We'll confirm the next steps, including where to send the item back.
Once we receive and check the returned item, we'll process your refund using the same payment method you used to pay, or as otherwise agreed with you. Refunds are typically completed within 5–7 business days of us receiving the item.
If your order arrives damaged or isn't what you ordered, contact us within 48 hours of delivery with a photo, and we'll arrange a replacement or refund at no extra cost to you.
